Kenzo Madly

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: European Union.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Austria 7,90 € other European Union Countries: 9,90 €, UK 11,90 €



Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

-  Payment in cash at the time of collection
- Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via PayPal Plus (credit card, direct debit, invoice) 
-  Payment by invoice
-  Payment via amazon payments

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 7 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.